Delivery
Delivery arrangements are confirmed directly on WhatsApp once your order details are finalised.
- Delivery fees and timelines depend on your location and courier availability.
- Any delivery promotions are confirmed directly when ordering.
- Tracking or delivery updates are shared where available.
Returns
Because fragrance products are personal-use items, returns are limited once an item has been opened or used.
- If your order arrives damaged or incorrect, contact us within 48 hours of delivery.
- Unopened items may be considered for return or exchange if approved in advance.
- Return shipping may apply unless the error was on our side.
Terms & Conditions
Placing an order with SC Fragrance means you agree to our basic sale and fulfilment terms.
- Orders are only confirmed once payment has been received and acknowledged.
- Product availability may change without notice.
- Pricing may be updated from time to time, but confirmed paid orders keep their agreed price.
- WhatsApp conversations may be used to confirm scent choice, size, delivery details, and bundle requests.
Privacy Policy
We collect only the customer details needed to process and deliver orders, including your name, contact details, and delivery information.
- Your information is used for communication, order fulfilment, and customer support.
- We do not sell your personal information.
- If you want your details removed from our direct contact records, message us and we will assist.
